WHO WE ARE
Pro IT Assistance is the world’s most loved tech help brand, providing help to consumers & small
businesses.With a growing global footprint, Pro IT Assistance services are available in the United States
and Canada. Leveraging its proprietary Digital Service Cloud software technology platform, Pro IT
Assistance delivers help to millions of customers globally and its services are available on demand. Pro
IT Assistance recently launched on-ground help services as well, which are currently available across
continental USA. With a growing global footprint.
We provide unmatched Platform as a Service
Pro IT Assistance proprietary technology platform, called Digital Service Cloud gets smarter with every
customer interaction. It documents every problem, solution, and relevant hardware and software specs
while capturing each customer’s demographic information, and creates a behavioural profile. All this
information is available at the fingertips of Pro IT Assistance Experts, combining a powerful knowledge
base with a comprehensive set of tools and technology.
High Levels of Customer Satisfaction
Pro IT Assistance offers incident based services for tech help and long-term unlimited subscription plans
from one to three years. Customers can choose from various channels to contact Pro IT
Assistance including web-based help, real-time phone, chat, and e-mail or on-ground technicians. It
offers a comprehensive suite of service offerings, including diagnosis and repair, installation and
maintenance services for multiple devices, software applications and other products, including PCs,
printers, etc. Pro IT Assistance also provides help for a range of Apple devices.